Frequently Asked Questions

Please contact me either by phone: +44 (0)1787 280 569 or by email Julia to discuss your requirements. In the meantime here are some other questions I am asked.

How long does a portrait take to commission?

Waiting times can vary depending on work load - an approximate completion date will be given at time of ordering. Please allow a minimum of four weeks for any deadline. Shorter deadlines can be met, if necessary — please telephone to arrange. For Christmas orders — please order as early as possible.

What about photographs?

You can send your best selection of good, clear photographs. Indicating the main ones to work from, and notes to help with expression, colouring, etc. See photographic tips on taking the best photos. All photographs are returned. Alternatively, photo sessions can be arranged at the gallery address, or you can visit me at one of the shows I exhibit at.

Can I order over the internet?

Yes, however if it is possible we like to talk to you over the telephone at your convenience to get a real idea of your requirements

Can I order by post?

Yes. The following details are needed with your order:
Name, Address, Telephone number (Work / Home)
Size of Portrait (s)
Unframed / Framed (Dark or Light Wood)
Caption, Title or name of pet(s)
Completion date (if any) - whether to be posted or collected
Is it a secret not to mention it to anybody, if I phone?
Where did you find out about my work?
Number of pets in group and desired layout.

What happens when the portrait is finished?

An appointment will be made for collecting the finished portrait. Orders dispatched by mail will be by Royal Mail Recorded Delivery, or the Special Delivery option if requested.

What about Payment?

A 30% deposit (non-refundable) is required with each portrait ordered. Balance is due upon completion for orders outside the UK, full payment with order including postage is required. All cheques payable to the artist Julia Pewsey.

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